Privacy Policy

Who is responsible for your data

This privacy policy describes how Fair Go Casino (fairgocasinos.co.com) collects, uses, and protects your personal information. The site is operated by Deckmedia N.V., located at Heelsumstraat 51, E-Commerce Park, Curaçao, and holds a license from the Tobique Gaming Commission. Deckmedia N.V. acts as the data controller for all details you submit when registering, playing games, or contacting customer support.

What information we collect

We gather personal details to set up your account, such as your complete name, birth date, email address, telephone number, residential location, and preferred currency. To handle deposits and withdrawals, we store your payment data and keep a record of your transactions. You might need to provide a government-issued identification document and proof of address to verify your identity. We also record technical data, which includes your IP address, information about your device and browser, login times, and actions taken on our website.

Why we use it

We use the personal information you provide to create and manage your account, confirm that you are at least 18 years old, handle financial transactions, prevent fraudulent and money laundering activities, ensure fair application of bonus rules, and address your questions. This data also helps us offer responsible gaming tools, such as deposit limits and self-exclusion. Any marketing messages will only be sent if you have agreed to receive them, and you can opt out anytime through your account settings or by using the unsubscribe link found in each email.

Cookies

To preserve your logged-in status and saved settings, this website uses necessary cookies. It also utilizes analytics cookies to monitor how pages are used. Upon your initial visit, a notice allows you to approve or decline optional cookies; these can also be removed at any point through your web browser.

Sharing and storage

We share your data solely with payment processors, identity verification services, game providers, and legal bodies as required by law. Personal information is never sold. We maintain account records while your account is active and for the period required under licensing and anti-money laundering laws. Access is restricted to authorized staff, and all website connections are protected with SSL encryption.

Your rights

To request a copy of your personal information held in our records, to correct it, to withdraw from marketing messages, or to ask for its erasure where no lawful reason requires us to keep it, direct your query to [email protected]. We will provide a reply within 30 days.